Shipping Policy

At halawaglow, we understand the importance of timely and reliable shipping when it comes to online shopping. That's why we have implemented a shipping policy that ensures your orders are delivered to you in a prompt and efficient manner.

Our shipping rates are calculated based on the weight and destination of your order. We offer both domestic and international shipping options, so no matter where you are in the world, you can enjoy our high-quality skincare products and beauty tools.

For domestic orders, we partner with trusted shipping carriers to ensure your package arrives safely at your doorstep. Depending on your location, you can expect your order to be delivered within 3-7 business days. We also offer expedited shipping options for those who need their products sooner.

For international orders, we work with reliable international shipping providers to deliver your package to your desired destination. Please note that international shipping may take longer due to customs clearance and other factors beyond our control. However, we strive to provide you with accurate delivery estimates and tracking information so you can stay informed about the status of your order.

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to track your package and know exactly when it will arrive. We recommend keeping an eye on the tracking information to ensure someone is available to receive the package on the delivery date.

In the unlikely event that your order is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.

It's important to note that any customs duties, taxes, or fees imposed by your country's customs office are the responsibility of the customer. We are not responsible for any delays or additional charges that may occur due to customs clearance.

At halawaglow, we strive to provide exceptional customer service and ensure your shopping experience is smooth and enjoyable. If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and make sure you receive your order in a timely manner.